SpinVoyage Casino Terms
Welcome to SpinVoyage Casino. These Terms and Conditions govern your access to and use of spinvoyage.com, including our casino games, sportsbook, bonuses and loyalty programme. SpinVoyage Casino is operated by Clarity Castle s.r.l., a company registered under the laws of Costa Rica, company number 3-102-931758, with its registered address at 11501, San Jose, Montes de Oca, San Pedro, Los Yoses, Av. 8-10, St. 39, LY Center. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202506048-FI2 (b2b and b2c), valid from 30.06.2025 to 29.06.2027. By creating an account or using any part of our site, you agree to be bound by these Terms.
Acceptance of Terms
By registering at Spin Voyage, you confirm that you are at least 18 years old, or the legal age of majority in your jurisdiction, and that you have the legal capacity to enter into a binding agreement with us. We at SpinVoyage reserve the right to amend these Terms at any time, and the English version of our Bonus Terms, last modified 28.04.2025, remains definitive wherever discrepancies arise with the French translation.
Eligibility and Restricted Territories
Our services at SpinVoyage Casino primarily target players in Canada. Both of our site languages, English and French, display the Canadian flag, all figures are quoted in CAD, and our welcome package is denominated in C$. However, promotions offered at Spin Voyage Casino are not available to residents of a number of countries, including Belarus, Russia, Ukraine (Crimea, Donetsk and Luhansk regions), the United Kingdom, the United States, Spain, France, Israel, Iraq, North Korea, Iran and Myanmar, among others. No-deposit offers, including free spins, are further excluded for roughly 200 additional countries. We encourage you to review the full restricted list in our Bonus Terms before attempting to claim any promotion.
Account Registration
Registration at SpinVoyage takes only a couple of minutes and requires verification via phone or email. We at Spin Voyage permit only one account per person, household, email address, telephone number, payment method, IP address or shared computer. Our KYC procedures may require a government-issued photo ID and proof of residence no older than three months. If you attempt to open multiple accounts, we reserve the right to suspend or close all related accounts and void any associated winnings.
- You must provide accurate and complete registration information
- You must keep your login credentials confidential
- We may request additional documentation at any time to verify your identity
- You must notify us immediately of any unauthorised use of your account
Deposits and Withdrawals
Our minimum deposit at SpinVoyage Casino is C$25, while C$50 is required to qualify for any part of the welcome package, and C$80 is needed for every weekly reload or free spin offer. We accept Visa, Mastercard, SEPA, Revolut, Wise, N26, Google Pay, Apple Pay, Neteller, Skrill, Paysafecard, Interac, MuchBetter, ecoPayz, bank wire and local transfers. Withdrawal methods include card payouts where supported, e-wallets and bank wire. All withdrawals at Spin Voyage pass an internal audit before processing, and our limits increase once your account is fully verified. Cashout times are typically 1 to 2 days, with faster payouts available as a stated benefit of our Spin Legend loyalty tier.
Bonuses and Promotions
At SpinVoyage, we offer a welcome package of 375% up to C$3,200 plus 370 free spins spread across your first four deposits, each requiring a minimum deposit of C$50 and activation from the Promotions menu before depositing. Wagering requirements are 35x on the bonus and on free spin winnings, and bonuses expire after 7 days with a maximum bet of C$7.50 while wagering. Requesting a withdrawal before wagering is complete forfeits the bonus and all related winnings. We also run weekly reloads such as Grand Monday, Tuesday Power, Wednesday Boost, Thursday Elite, Friday Reload, Saturday Royal and Sunday Majestic, each requiring a C$80 deposit and 35x wagering over 3 days.
Our SpinVoyage Casino promotions include special offers like Penguin Best Sellers, Croco Fresh Picks, Onlyplay Mega Mix, 777 Gold Pot, and Fortune Wheels, along with weekly casino and live casino cashback of up to 25%, and a birthday bonus of up to C$5,000. Email confirmation, phone confirmation and install app bonuses are available only to players in Cyprus, Malta and Canada. We cap maximum winnings from bonus free spins at C$200, from no-deposit free spins on registration at C$100, and from free spins issued by a personal VIP manager at C$1,000.
Bonus Abuse
We at SpinVoyage consider VPN use, collusion, software manipulation and exploitation of loopholes to constitute bonus abuse. Any such activity may result in confiscation of bonus-related winnings, access restrictions, or permanent suspension of your account. Bonuses may also be restricted once your deposit-to-bonus ratio exceeds 50%.
Loyalty Programme
Our loyalty programme at SpinVoyage Casino awards 1 loyalty point per C$0.10 wagered on real money slot bets. Points never expire, and levels are never reset once achieved. Live casino games earn no points, and Gates of Olympus 1000 is excluded by name from point accrual. The programme spans 26 levels, from Iron 1 through Bronze, Silver, Gold, Platinum, Ruby, Sapphire, Emerald, Diamond and finally Spin Legend, each unlocking higher cashback percentages and larger level-up prizes.
Games and Fair Play
SpinVoyage offers over 9,000 games from providers including NetEnt, Evolution, Microgaming, Pragmatic Play, Hacksaw Gaming, Gamzix and many others. Our jackpot category features titles such as Mega Moolah and Divine Fortune; however, bonus money and free spins cannot be used on progressive jackpot slots, and only real money rounds qualify for jackpot contributions. We offer our games across desktop web, mobile web and an installable app, with no downloads required since everything runs directly in your browser.
Responsible Gambling
We at Spin Voyage are committed to promoting responsible play. We encourage you to set personal limits on your deposits and playing time, and to contact our support team if you feel your gambling is becoming a concern. Our account verification and internal audit procedures are designed, in part, to protect players and ensure the integrity of our platform.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental or consequential damages arising from your use of our services. We do not guarantee uninterrupted or error-free operation of our website, and we reserve the right to suspend services for maintenance or technical reasons at any time.
Customer Support
Our team at SpinVoyage Casino is available 24/7 via live chat, and you may also reach us by email at [email protected]. We provide support in both English and French, and our FAQ and Contact Us pages contain further guidance on common issues.
Governing Law
These Terms are governed by the laws applicable to our licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. By using SpinVoyage, you agree to resolve any disputes in accordance with this governing framework and our published policies.